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System Status

System status
checking.

Real-time operational status for every layer of the HaleES platform. Updated continuously. Subscribe below for incident notifications.

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30-Day Uptime—
30 days agoToday
Uptime tracking not configured
Core HaleES Services All Operational
Auth & Sessions API
99.99%
Operational
Sensei Inference Decision API
99.98%
Operational
Scheduling API ShiftGenius
99.97%
Operational
RushSense Realtime API
99.96%
Operational
Marketplace API AI Agency · GigSpace
99.95%
Operational
Concierge Guest Intelligence
99.98%
Operational
Notifications API
99.99%
Operational
Admin Console API
99.99%
Operational
Web App CDN
100%
Operational
Data Layer All Operational
Primary Database PostgreSQL
99.99%
Operational
Cache & Queue Redis · Task Queue
99.98%
Operational
Object Storage S3-Compatible
100%
Operational
Vector Database Search · Embeddings
99.97%
Operational
Third-Party Dependencies All Operational
Payments Stripe
99.99%
Operational
Messaging & Voice Twilio
99.95%
Operational
Email Delivery Postmark
99.99%
Operational
Error Monitoring Sentry
99.98%
Operational
LLM Providers Anthropic · Ollama Cloud
99.94%
Operational
Maps & Geolocation Google Maps
99.99%
Operational
Analytics Segment
99.97%
Operational
Hosting & CDN Vercel · Fly.io
99.99%
Operational
Sensei Chat Services All Operational
Sensei Operations Hospitality Chat
99.97%
Operational
Sensei Homes Residential Chat
99.96%
Operational
Connected Integrations Slack · Drive · Git · Linear
99.93%
Operational
Recent Incidents

Incident history from
the past 14 days.

February 27, 2026
MinorElevated latency on Sensei Inference API
Duration: 23 min
Resolved
Latency has returned to normal levels. Root cause was a brief capacity constraint on upstream LLM provider. No data loss occurred.
15:47 UTC
Monitoring
Inference response times are improving. Failover routing is active.
15:38 UTC
Investigating
We are investigating elevated response times on the Sensei Decision API. All other services are operating normally.
15:24 UTC
February 22, 2026
MaintenanceScheduled database maintenance window
Duration: 12 min
Completed
Database maintenance completed successfully. All services are fully operational.
04:12 UTC
In Progress
Maintenance window has begun. Brief read-only periods may occur on scheduling endpoints.
04:00 UTC
Past 7 days
✓
No incidents reported
All systems have been operating normally