Legal Center

Hale Hospitality Legal

Privacy Policy

HaleES Tech LLC collects minimal operational and account data to provide Services. No personal data is sold.

Users may request access, correction, or deletion via Sensei@HaleHospitality.com.

SMS, Phone Numbers, and Communications Data

If you provide a phone number or opt in to communications, HaleES may use that number to send operational and transactional SMS, MMS, and voice communications such as authentication codes, support follow-ups, scheduling notices, service alerts, and other account or platform-related messages. Message frequency may vary. Message and data rates may apply. Consent to receive these communications is not a condition of purchase.

You may opt out of SMS communications at any time by replying STOP. Reply HELP for help. We may continue to contact you through non-marketing operational channels where necessary to complete requested services, protect account security, or comply with law.

We may use third-party communications providers and carrier networks to send or receive communications. Carrier delivery is not guaranteed, and message or call availability may vary by carrier, device, region, or network conditions.

We may retain communications metadata and related operational records, including phone numbers used for delivery, message or call identifiers, timestamps, delivery status, opt-out events, and associated trace records, for service delivery, security, support, compliance, and auditability.

HaleES does not sell SMS consent, phone numbers, or communications opt-in data, and we do not share that information with third parties for their own marketing or promotional purposes.

Data Retention and Deletion

Data is retained only as long as necessary for service delivery or legal obligations. Deletion requests may be submitted to Sensei@HaleHospitality.com.

Data Processing Addendum

HaleES processes data solely to provide Services. Clients remain data controllers.